The app does not open or works incorrectly — check that the latest version is installed, restart the app and describe the step where the issue appears.
Калькулятор ипотеки PRO (Россия)
App Support
Describe your question or issue. If it is a bug report, include your device, OS version and reproduction steps.
Калькулятор ипотеки PRO (Россия) App Support
1. App Support
Support for “Калькулятор ипотеки PRO (Россия)” is provided by Nelect Studio / Alexey K.. If you encounter a bug, notice inaccurate information or want to suggest an improvement, contact the developer using the support form or by email at kalexeyapp@gmail.com.
2. Before Contacting Support
Before sending a message, please check that you are using the latest app version, restart the app and make sure the issue can be reproduced. This helps identify the cause faster and provide a more useful response.
3. How to Report a Bug
When reporting a bug, please include the app version, device model, iOS version, a short description of the issue and the steps needed to reproduce it. If the issue is related to a specific screen or section, mention where it happens.
4. How to Suggest an Improvement
Suggestions are welcome. Describe the task you want to solve and why the current app behavior is not enough. All suggestions are reviewed, but implementation depends on product priorities and technical feasibility.
5. Frequently Asked Questions
See the FAQ section on this page. It covers common situations: the app not working correctly, inaccurate information, feature suggestions, the Privacy Policy and ways to contact the developer.
6. Privacy Policy
The app’s Privacy Policy is available through a dedicated public link on the app page. It explains what data may be processed and how to contact the developer about privacy questions.
7. Developer Contact
Support email: kalexeyapp@gmail.com. Support requests are usually reviewed within a few business days.
1. App Support
Support for “Калькулятор ипотеки PRO (Россия)” is provided by Nelect Studio / Alexey K.. If you encounter a bug, notice inaccurate information or want to suggest an improvement, contact the developer using the support form or by email at kalexeyapp@gmail.com.
2. Before Contacting Support
Before sending a message, please check that you are using the latest app version, restart the app and make sure the issue can be reproduced. This helps identify the cause faster and provide a more useful response.
3. How to Report a Bug
When reporting a bug, please include the app version, device model, iOS version, a short description of the issue and the steps needed to reproduce it. If the issue is related to a specific screen or section, mention where it happens.
4. How to Suggest an Improvement
Suggestions are welcome. Describe the task you want to solve and why the current app behavior is not enough. All suggestions are reviewed, but implementation depends on product priorities and technical feasibility.
5. Frequently Asked Questions
See the FAQ section on this page. It covers common situations: the app not working correctly, inaccurate information, feature suggestions, the Privacy Policy and ways to contact the developer.
6. Privacy Policy
The app’s Privacy Policy is available through a dedicated public link on the app page. It explains what data may be processed and how to contact the developer about privacy questions.
7. Developer Contact
Support email: kalexeyapp@gmail.com. Support requests are usually reviewed within a few business days.
Frequently Asked Questions
I found inaccurate information — send a description of the inaccuracy, the app section and, if possible, a link to an official source.
I want to suggest a new feature — describe the use case and the expected result.
Where can I find the Privacy Policy? — the link is available on the app page and can be used in App Store Connect.
How can I contact the developer? — use the support form or email kalexeyapp@gmail.com.